Technical Assistance

For technical questions and technical support of the individually copyrighted tests that are part of the MCCB, the original test publisher (copyright holder) should be contacted. Inquiries about the administration and scoring of theĀ Trail Making Test: Part A andĀ Category Fluency: Animal Naming, two tests in the public domain, can be directed to MATRICS Assessment, Inc. Questions about the routine installation and use of the program for the CPT-IP, MATRICS XP version, and the MCCB scoring program can be directed to MATRICS Assessment, Inc. Technical support for the CPT-IP, MATRICS XP version, that goes beyond routine program installation and use can be provided through separate arrangements with the CPT-IP developer. Consult the Table below for the relevant contact information for each MCCB test:

Test or Program Company/Person
To Contact
Website E-Mail Address Telephone Number
Category Fluency: Animal Naming MATRICS Assessment Inc. matricsinc.org matricsassessment@gmail.com
Trail Making Test (TMT): Part A
Brief Assessment of Cognition in Schizophrenia (BACS): Symbol-Coding Richard Keefe, Ph.D. richard.keefe@
duke.edu
Continuous Performance Test-Identical Pairs (CPT-IP) program Installation and use: MATRICS Assessment Inc. matricsinc.org matricsassessment@gmail.com
Letter-Number Span (LNS) MATRICS Assessment Inc. matricsinc.org matricsassessment@gmail.com
Wechsler Memory Scale -Third Edition (WMS-III): Spatial Span Pearson (formerly Harcourt) Assessments, Inc. pearson
assessments.com
Tech Support Contact Form
(800) 328-5999
Hopkins Verbal Learning Test – Revised (HVLT-R) Psychological Assessment Resources, Inc. parinc.com (800) 899-8378
Brief Visuospatial Memory Test – Revised (BVMT-R) Psychological Assessment Resources, Inc. parinc.com (800) 899-8378
Neuropsychological Assessment Battery (NAB): Mazes Psychological Assessment Resources, Inc. parinc.com (800) 899-8378
Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT): Managing Emotions test and computer scoring program Multi-Health Systems Inc. mhs.com support@mhs.com (800) 496-8324
or (416) 492-2627
MCCB computer scoring program MATRICS Assessment Inc. matricsinc.org matricsassessment@gmail.com